IT support, or information technology support, has evolved into a more comprehensive and advanced service. For business leaders, focusing on core business functionalities is the essential task that they need to accomplish. Most small to mid-sized businesses today outsource their IT support services and maintenance duties to MSPs or managed service providers.
What are Managed Services in the IT industry?
Managed Services in the IT industry is when you bring third-party expertise to take over your business’s IT infrastructure and operations. Companies without managed services perform all their IT maintenance and duties in-house.
As time goes on and the business grows and expands in terms of operations and team members, the IT issues become much more complex. Not only do they become more challenging, but firm and IT managers do not get the time to look over the IT infrastructure.
Not being able to manage IT in this ever-evolving digital environment makes them vulnerable to cyber-attacks and shutdowns due to negligence. This requires them to make two decisions. Business managers can either employ full-time expertise or outsource their services to a managed IT company.
A managed IT organization’s services can be as simple as updating your anti-virus software, ensuring servers are working smoothly, preparing data backups, and more. Managed IT services in most industries, focuses on keeping your software up to date and helping a business grow without disrupting the IT infrastructure.
What are the Types of Managed Services?
Today, managed services in a business can be fairly diverse. Services for managed IT have data backup & recovery, cyber security, cloud migration, communications, mobile workforce, network and infrastructure, support services, print services, SaaS, data analytics, wireless computing, and more.
Some companies are also using cloud services interchangeably with managed services since a majority of IT infrastructure is moving to the cloud. Many businesses now rely on collaborative email services and workflows to be more efficient.
Usually, businesses would need to have physical servers to host and hold their company’s entire IT infrastructure. Today, these services are instead available on the cloud, and you can manage them remotely. Having managed services means that your network infrastructure and internet connection will be critical to business operations if you rely on online cloud services.
Most of the managed services you sign up with also utilize remote management and monitoring software (RMM). With the help of these tools, a managed services provider will remotely log into your desktop and access your data centers to investigate the issues you have problems with and provide different solutions.
Other services that are dominant when relying on managed IT services have to do with security. Today, the scale of cyber threats is more prevalent than before. Managed services use advanced monitoring, timely security upgrades, and data backup recovery techniques to keep businesses safe.
What are the Benefits of Managed IT Services?
There are many benefits of IT services, and they can help you overcome many challenges. One key benefit that you notice is peace of mind. Once you side with managed IT services, you no longer have to worry about your IT. When problems arise, you can simply let the managed services providers take care of them. This allows you to focus on what your business performs and generate more revenue.
Additional revenue due to a central focus will also make a business more scalable. Managed services can help enhance your IT along with your company’s growth. Managed IT services will also prepare you for the inevitable changes that will come in the future. Most businesses that use managed IT services have significantly reduced their overall cost.
In conclusion, why should a company switch to managed IT services? First, it can save time and money. With a third-party managing your IT infrastructure, you don’t have to worry about hiring or training employees to do this work. That is taken care of for you. You also get access to the latest technology and security protocols without having to invest in hardware or software. Plus, with everything centralized through one provider, you have a single point of contact for all your IT needs, ensuring faster resolution times for any issues that may arise. Ready to take the plunge into managed services? Contact us today for a free consultation.